Front of house

Front of house services include:

• Incoming call system identifies which Group company the call is for — all calls are answered with the appropriate greeting
• Answering and transfer of incoming calls for the group companies
• Taking and delivering messages
• First point of contact for all visitors to the office,
• Maintenance of presentation standards of the office, which is used as a working showroom for clients.
• Training of all new staff on the telephone system
• Maintenance all office equipment eg. printers, faxes
• Direct mail campaigns
• Booking meeting rooms and parking spaces
• Providing refreshments